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XT Model Kit 101

The XT Guarantee

These days, it feels so difficult to choose and select the best quality for certain products. All the companies seem to be selling the same thing, claiming the same quality, selling and featuring the same exact price. All the companies appear to be making the same promises, and yet, when the going gets tough, that’s when you’re able to tell the goats from the sheep, in a manner of speaking. That’s when you’re able to tell which companies deliver on their promises and which ones are simply in it for the profit. The same can be said about companies that sell model aircraft.

We pride ourselves on providing the best quality of model aircraft on the market today. We are proud of the fact that we sell only the best and the most artistic airplane kits which will really stir the imagination in you, as well as challenge your mind in constructing them. We assure you that if you choose to buy from us, you won’t ever have to spend a moment’s hesitation of whether this product is good or not – we give you complete assurance that it is more than good; it is the best. That is the promise we make, and that is the promise we intend to keep.


Your Satisfaction is Our Concern

We understand how delicate and how detailed the business of building model aircraft is, and we know how, in the long run, things are bound to go wrong. There might be a mistake in the attaching of parts, or some parts, because they are burdened with some external factors, might have been broken. This is a real cause for sadness and disappointment, especially if you’re someone who takes these aircraft very seriously. You may be tempted to just shrug it off and say, “Well, things aren’t meant to last forever and there’s really nothing I can do about it.” But here’s the good news: there is actually something you can do about it.

If you bought your item from us, simply send us a message via this website, and tell us what’s wrong. Present the proof of purchase for your item, proving that you really bought it from us. With that, you may now ship your product to us for repair. You’ll only be billed for the parts which we replace; we won’t bill you for the services. Hence, if we cannot find replacement parts, you won’t be billed for anything. We do hope that sounds like a real treat for you, and we look forward to hearing from you soon.